1. Tour Cancellation Refund
- 30+ days before tour: 90% of advance refunded.
- 15–30 days before tour: 50% of advance refunded.
- 7–14 days before tour: 25% of advance refunded.
- Less than 7 days or no-show: no refund.
2. Advance Payment Refund Conditions
Refunds are calculated on the advance amount received, after deducting payment gateway and operator charges (hotel, helicopter, railway, etc.) where applicable.
3. Refund Processing Timelines
- Refund initiated within 5 working days of cancellation request.
- Bank credit typically takes 7–10 working days.
- UPI refunds are usually credited within 3–5 working days.
4. Non-Refundable Situations
- Cancellations due to natural disasters, landslides, weather or government restrictions are non-refundable from operator side, but we assist in rescheduling.
- No-shows, late arrivals or refusal to travel at the time of pickup.
- Personal medical issues without advance intimation (24+ hours).
- Helicopter tickets, train tickets and hotel pre-payments as per operator policy.
5. Rescheduling
You may reschedule your tour up to 7 days before departure at no extra cost (subject to availability). Differences in package cost will apply.
6. Contact Support
For refund requests, please contact us at +91 8650864528 or bookings@devvanitourtravel.online with your booking ID.